KNOLSKAPE is a Modern Workplace Learning company that uses experiential technologies to accelerated learning, transform employee experience and boost productivity across four key areas: Leadership Development, Sales Effectiveness, Digital Transformation and Frontline Development. More than 200 clients in 17 countries have benefited from KNOLSKAPE’s award winning experiential solutions. Using business simulations, gamification, mobile, social, artificial intelligence, virtual reality and machines learning, KNOLSKAPE delivers transformative learning experience for the modern learner, rich analytics for the HR teams and improved performance for the organization. KNOLSKAPE is a 110+ strong team with offices in Singapore, India and the UAE, serving a rapidly growing global client base across industries spanning banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia. KNOLSKAPE is a global Top 20 gamification company, recipient of Brandon Hall awards, and has been recognized as a disruptor in the learning space by Bersin@Deloitte.
POSITION OVERVIEW:
We are looking for a bright, enthusiastic, result-oriented Relationship Manager with expertise in the HR/ People consulting/Learning & Development industry to help us grow business and strategic relationships with our key corporate clients.
The Relationship Manager wins, maintains, and expands relationships with assigned clients and is responsible for exploring opportunities, expanding and nurturing the business relationship. Global experience would be an added advantage.
The Relationship Manager reports to the Associate Vice President.
ROLE:
Create a systematic, process-driven approach to strategize and build relationship leading to business growth.
Ability to forecast revenue /plan and execute based on the annual revenue goals.
Identify opportunities for deepening the client relationship.
Ability to identify specific training needs, and build solutions customised to the needs of the customers.
Effectively collaborate with senior management, marketing, product & sales teammates to align our learning solutions to customer needs.
Forecast, measure, present, report the results of various learning and consulting projects and its impact.
Being close to the market and monitoring respective trends & feeding this information back to the senior leadership team
Entrepreneurial character and attitude are the key personality required for the candidate.
Able to work independently and even under pressure in a fast and quickly changing start-up atmosphere.
Deliver a great experience to our customers when working with our organization - you will represent our brand.
ELIGIBILITY:
- Previous working experience as a Learning & Development Consultant/professional for Clients.
- Postgraduate/MBA.
- Experience 8-14 years
- Experience in the HR/Consulting/Learning and Development Industry
- Outstanding communication and interpersonal skills
- Strategic thinker
- Excellent at Senior Stakeholder Management
- Strong Networking aptitude
- Great multitasking skills
- Presentation Skills
- Proficiency in Presentation Tools
- Ability to thrive under pressure