Role: Senior Manager – Global Partnership Management
KNOLSKAPE is looking for a Senior Manager in the Partner Management Team who will be responsible for engaging, growing and managing the relationship of a portfolio of global partnerships. The manager will have a portfolio of clients with which he/she will directly interact and support and will oversee the professional development and supervision of an associate. The manager will report to the Director of Global Alliances.
Responsibilities:
- Provide high quality relationship & account management to nurture and retain KNOLSKAPE’s partnerships
- Be the main point of contact within KNOLSKAPE to ensure partnership goals are delivered in a mutually beneficial way
- Project manage partner onboarding, enablement and engagement for KNOLSKAPE throughout the year
- Responsible for ensuring all partner external assets are signed off and meet KNOLSKAPE brand guidelines
- Ensure key deadlines are met to deliver partnership objectives
- Support the Partnerships team to meet income targets
- Support the Partnerships Lead in budget management and forecasting
- Ensure that the legal and financial commitments of the partnership are delivered
- Ensure partner income investments are reported on to demonstrate impact and aid storytelling
Qualifications:
- 8+ years of corporate experience, including at least 5 years of managing professional services engagements and working with resellers or partners
- Strong experience driving Business Development, Strategy, Partnership & Operations for start-ups to enterprises across diverse markets and customers
- Experience working with and leading cross functional teams and geographically dispersed partner base.
- Ability to present complex information to partner executives and colleagues in a clear and appealing manner.
- Experience of relationship management with senior stakeholders
- Strong & effective Communication skills – both written and oral
- Effective time management – to be able to respond quickly and effectively to partnership needs
- Creative thinking – experience of developing products / offerings with a retailer or consumer facing brand
- Team management and development
- Highly proactive and self-driven
About KNOLSKAPE
KNOLSKAPE uses experiential technologies to accelerate learning, transform employee experience and boost productivity across four key areas: Leadership Development, Sales Effectiveness, Digital Transformation and Frontline Development. More than 200 clients in 17 countries have benefited from KNOLSKAPE’s award-winning experiential solutions. Using business simulations, gamification, mobile, social, artificial intelligence, virtual reality and machines learning, KNOLSKAPE delivers transformative learning experience for the modern learner, rich analytics for the HR teams and improved performance for the organization.
KNOLSKAPE is a 110+ strong team with offices in Singapore, India, Kuala Lumpur and the US, serving a rapidly growing global client base across industries spanning banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia. KNOLSKAPE is a global Top 20 gamification company, recipient of Brandon Hall awards, and has been recognized as a disruptor in the learning space by Bersin@Deloitte.